Privacy Policy
This Privacy Policy explains how information may be collected, used, and handled when you visit the Rloesstuyβ’ store, communicate with us, or place an order.
Information We May Collect
Depending on how you interact with the store, information may include:
- Name
- Email address
- Telephone number
- Billing and shipping information
- Order and transaction details
- Product preferences
- Customer service communications
- Device and browser information
- IP address and general usage information
- Cookie and similar technology data
Payment information may be processed by third-party payment providers rather than stored directly by us.
Why We Use Information
Customer and website information may be used to:
- Process and fulfill orders
- Provide customer service
- Send order and delivery updates
- Detect or reduce fraudulent activity
- Maintain website security
- Improve store functionality
- Understand how visitors use the store
- Meet accounting, tax, or legal obligations
- Send marketing communications where permitted
Cookies and Similar Technologies
Our website and service providers may use cookies or similar technologies to support functions such as shopping carts, account preferences, analytics, security, and advertising measurement.
Browser settings may allow you to block or delete certain cookies. Disabling them may affect some website features.
Service Providers
Information may be shared with companies that perform necessary services on our behalf, including:
- Payment processors
- Shipping and fulfillment partners
- Website hosting providers
- Ecommerce technology providers
- Analytics providers
- Fraud prevention services
- Customer support systems
These providers may process information only as permitted by their agreements, applicable policies, and law.
Advertising and Analytics
Where legally permitted, advertising or analytics partners may receive limited technical or interaction data to measure campaign performance or improve advertising relevance.
Data Retention
Information is retained only for as long as reasonably necessary for operational, contractual, security, accounting, dispute-resolution, or legal purposes.
Your Privacy Choices
Depending on where you live, you may have rights relating to access, correction, deletion, restriction, objection, or other controls over certain personal information.
Requests may be submitted to:
We may need to verify your identity before completing certain privacy requests.